If you are satisfied with the service in a restaurant, you can give the waiter a big().
A.tip
B.thank you
C.praise
D.hand
A.tip
B.thank you
C.praise
D.hand
第1题
A.satisfied
B.satisfaction
C.satisfactory
D.of satisfaction
第2题
The best way to satisfy your customer is to provide quality products, friendly service, accurate information and keep adding value as much as possible to your products and services. Giving your customers what they need and more than they expect will lead customers to return to you.
In order to improve your service, you need to make market surveys so as to know what your customers are thinking and demanding. Then you can take actions to satisfy your customers. In this way you will stay competitive in these changing times.
1.What is the key to business success?
A.Investment
B.Good advertising
C.Customer satisfaction
2.What type of information needs to be provided?
A.Accurate information
B.Interesting information
C.Simple information
3.How to make customers return to you?
A.Making market surveys
B.Taking actions to sell more
C.Providing quality products and service
4.Why do we make market surveys?
A.To lead customers to return to us
B.To know what customers are demanding
C.To keep customers happy and satisfied
5.What happens when you keep your clients happy?
A.Your clients go to competition
B.Your business grows and improves
C.Your business stays at the same level
第3题
The first step in creating a budget is to set your goals.What does your family needand want?You must know all that to work out the details of the budget.Never spend more than you can.Then decide which goals are the most important.
The next step is estimating(估计)family income.Before you can plan wisely,you need to know how much money you have to spend!Write down aqll themoney you expect to receive(wages,saving,interest,etc.) during the planned budget period.
After you have calculated (计算)how much money will be available,it is time to estimate expenses(开销、支出).List all of your family expenses.
If you are not satisfied with what you got for your money,look carefully at your spending.Studying your records will show where overspending has occerred.It will also point out poor buying habits.
It is also a good idea to set aside a small amount of money for emergencies.Every family has emergencies:a blown tire,a broken device,or the need for medical care.
51.According to the passage,what is the advantage of a budget?
A.It can help you set your goals clearly.
B.It can help you save a lot of money.
C.It can help you get rid of poor buying habits.
D.It can help you spend money wisely.
52.In carrying out your budget,you need ___.
A.to have the ability to control yourself
B.to ask your family members for advice
C.to cut it down as much as possible
D.to take care not to buy expensive things
53.Accordingiy,one advantage of keeping a record of your spending is that ___.
A.you will remember how much you have already spent
B.you will know if you have spent more money than you planned
C.you will be able to tell your family what should not be bought
D.you will learn how to make a better budget next time
54.The writer suggests that it is a good idea to set aside some money because ___.
A.you probably will not be able to follow your budget
B.people usually spend more than they plan to do
C.one can hardly plan everything in advance
D.others may want to borrow some money from you
55.This passage is mainly about ___.
A.the meaning of a budget B.the relation between budget and income
C.the way a budget is made D.the importance of making a budget
第6题
A.satisfying, satisfying
B.satisfied, satisfied
C.satisfactory, satisfied
D.satisfied, satisfying
第8题
A.satisfied
B.satisfactory
C.satisfy
D.satisfying
第9题
A.satisfys
B.satisfy
C.satisfied
D.satisfactory
第10题
His daughter June, and her husband, Pete, on the other hand, have to do everything themselves or find builders to do it. They live in a large semi-detached house further out from the center of London than John, but they are still near enough to see him often. They live in the suburbs with a nice garden when their children play. They moved there four years ago to have more space. The only drawback is that June’s husband has to commute into the centre of London every day, but, overall, they are happy with their decision. When they bought the house, a lot needed doing to it and still does. June says, “We have a list of things to do as long as your arm-the roof needs repairing and the chimney needs mending. The bedrooms need decorating and we haven’t had the broken windowpanes replaced yet in the conservatory. We need to fix the gate and repair the path-it looks dreadful when you arrive.
31. John lives in the centre of London.()
32. The agent hasn’t done anything to John’s flat.()
33. June and Pete live near to John.()
34. There are broken windowpanes in conservatory.()
35. The front of the house is in a good state (处于较好的状态)。()